Create Password

If you are already a Hafele Customer and need a password for your user account, then, please enter following fields. Once entered, you will receive an email with a link to create your new password.

In case you do not receive the e-mail, please check the spam directory in your e-mail inbox or contact Hafele customer care for further support at

Have you forgotten your customer number?

You can find your customer number, for example, on your order documents (order confirmation, delivery note or invoice). The PIN code can be found in the billing address, the e-mail address is your company e-mail address.

Do you use co-user access?

If you use co-user access, you can either use the "Forgot your password" form or create a new password via your main user account directly in the "Co-user administration".

Would you like to become a Häfele customer?

Please get in touch with Hafele customer care for further support @

Customer Number*
Postal Code*